Delivery & Pickup Policy

Grace of Punjab
4/6 S Pine Rd, Alderley QLD 4051, Australia
Email: graceofpunjabbrisbane@gmail.com

Last Updated: September 2026

1. Pickup Orders

Customers selecting pickup are responsible for collecting their order from:

Grace of Punjab
4/6 S Pine Rd, Alderley QLD 4051

The estimated pickup time shown during the ordering process is an estimate and may vary depending on restaurant workload and other circumstances.

2. Delivery Orders

Where delivery is available, customers must provide an accurate delivery address and contact information when placing their order.

Delivery times are estimates and may vary because of:

  • Restaurant preparation time

  • Order volume

  • Traffic

  • Weather

  • Delivery availability

  • Unexpected circumstances

We will make reasonable efforts to prepare and deliver orders within the estimated timeframe.

3. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

If an incorrect or incomplete address is provided, this may result in delays or unsuccessful delivery.

4. Delayed Orders

If your order has not arrived within a reasonable period after the estimated delivery time, please contact Grace of Punjab.

We will make reasonable efforts to investigate and assist with the delivery.

5. Missing or Incorrect Items

If an item is missing or incorrect, please contact us as soon as possible after receiving your order.

Please provide your order number and details of the issue.

Depending on the circumstances, Grace of Punjab may provide a replacement, refund, credit or another suitable resolution.

6. Food After Collection or Delivery

Once an order has been collected or delivered, customers are responsible for appropriate handling and storage of the food.

For food safety, customers should follow appropriate storage and consumption practices.

7. Contact

Grace of Punjab
4/6 S Pine Rd, Alderley QLD 4051
Email: graceofpunjabbrisbane@gmail.com
Website: https://graceofpunjabbrisbane.com.au/