Terms & Conditions

Grace of Punjab
4/6 S Pine Rd, Alderley QLD 4051, Australia
Email: graceofpunjabbrisbane@gmail.com
Website: https://graceofpunjabbrisbane.com.au/

Last Updated: September 2026

1. About These Terms

These Terms & Conditions apply to your use of the Grace of Punjab website and our online ordering, delivery, pickup and reservation services.

By using our website or placing an order through our online ordering system, you agree to these Terms & Conditions.

2. Online Orders

Customers are responsible for checking their order details before submitting an order.

This includes:

  • Selected food items

  • Quantity

  • Pickup or delivery option

  • Delivery address

  • Contact details

  • Order time

  • Total order amount

Once an order has been submitted and accepted, it may not be possible to make changes.

3. Prices

Prices displayed on the website are subject to change.

The applicable price for your order will be the price displayed during the ordering process before you confirm your purchase.

Any applicable delivery charges or other charges will be displayed before confirmation where applicable.

4. Payment

Payment must be completed using the payment methods available during checkout.

Orders may not be processed until payment has been successfully authorised where online payment is required.

5. Order Acceptance

Submitting an order does not necessarily guarantee acceptance.

Grace of Punjab may decline or cancel an order where reasonably necessary, including where:

  • An item is unavailable

  • There is an obvious pricing or technical error

  • The order cannot reasonably be fulfilled

  • There is suspected fraudulent or unauthorised activity

  • Other circumstances prevent us from fulfilling the order

Where appropriate, any payment received for a cancelled order will be refunded.

6. Menu Availability

Menu items and availability may change from time to time.

Some menu items may become unavailable due to ingredient availability, restaurant operations or other circumstances.

Where an ordered item is unavailable, we may contact you regarding a suitable alternative or refund.

7. Allergies and Dietary Requirements

Customers must inform Grace of Punjab about any known allergies or dietary requirements before ordering.

Although we take reasonable care when preparing food, our kitchen handles various ingredients and allergens.

We cannot guarantee that food will be completely free from traces of allergens.

Customers with serious food allergies should contact us before placing an order.

8. Delivery

Delivery availability, delivery areas and delivery charges may vary.

Estimated delivery times are not guaranteed and may be affected by traffic, weather, order volume, preparation times and other circumstances.

9. Pickup

Customers selecting pickup are responsible for collecting their order from the Grace of Punjab premises at:

4/6 S Pine Rd, Alderley QLD 4051

10. Reservations

Table reservations are subject to availability.

Grace of Punjab may contact customers regarding their reservation where necessary.

Customers are requested to provide accurate contact information when making a reservation.

11. Website Content

We make reasonable efforts to ensure that information on our website is accurate and up to date.

However, menu descriptions, photographs, prices, availability, opening hours and other information may change.

12. Third-Party Services

Our website may use third-party services for payment processing, online ordering, delivery, analytics, hosting or other functionality.

Use of these services may be subject to the third party’s own terms and conditions and privacy policies.

13. Website Use

You agree not to misuse the website or attempt to interfere with its operation, security or functionality.

You must not use the website for unlawful, fraudulent or unauthorised purposes.

14. Intellectual Property

Unless otherwise stated, content on the Grace of Punjab website, including logos, branding, photographs, text, graphics and other materials, belongs to or is used by Grace of Punjab and may not be reproduced or used without appropriate permission.

15. Changes to These Terms

Grace of Punjab may update these Terms & Conditions from time to time.

The latest version will be published on our website.

16. Contact Us

For questions regarding these Terms & Conditions:

Grace of Punjab
4/6 S Pine Rd
Alderley QLD 4051
Australia

Email: graceofpunjabbrisbane@gmail.com
Website: https://graceofpunjabbrisbane.com.au/