Grace of Punjab may change these policies periodically when required, so please check this website to stay informed of any updates.
Although the products sold through the Grace of Punjab website are owned and supplied by Grace of Punjab, Grace of Punjab is responsible for the collection of payment for orders placed through the website.
Payment is collected through credit cards (Visa and MasterCard), PayPal and other internet based payment gateways, where available.
There are no trailing fees, membership or other fees for products purchased through the Grace of Punjab website. The total payment amount is clearly displayed upon the final confirmation screen before placing an order. If you are unhappy with the total payment amount then please do not confirm the order.
Once orders have been placed and paid for, they are transmitted through the internet to Grace of Punjab. Orders are then processed and prepared by Grace of Punjab. There is no ability to cancel an order once it has been placed and preparation has commenced.
Order and payment receipt information is displayed on the final page of the website during the order process and emailed through to the supplied email address.
The last 4 digits of credit card numbers may be stored by the relevant secure payment provider for archive and reference information. Grace of Punjab does not retain complete credit card information unless otherwise required by the relevant payment service provider.
In the event that your payment needs to be refunded, due to non-delivery of products or other Grace of Punjab approved reasons, then please contact Grace of Punjab with your payment receipt and order number to request the refund. Grace of Punjab will assess the request and, where approved, process the refund using the applicable payment method.
