Privacy Policy

This Policy applies to Grace of Punjab and outlines our obligations in managing personal information we hold.

Personal information is information or an opinion relating to an individual which can be used to identify that individual.

Why does Grace of Punjab collect personal information?

  1. Grace of Punjab collects personal information in order to conduct our business, to provide and market our products and services, and to meet our legal obligations. Grace of Punjab deals with personal information in situations including when providing services to our customers and when running our day-to-day business operations.

What kinds of personal information do we collect?

  1. In general, Grace of Punjab collects and holds personal information for periods appropriate for efficient and secure production processes. This includes, but is not limited to: names, addresses, contact details, computer and other technology specifications and billing/payment information. In most cases, if the personal information we require is not provided by our customers, we may not be able to supply our services.

How do we collect personal information?

  1. Generally, when providing services to our customers, we collect personal information when customers provide their information and update it from time to time when our services have been utilised by the customer. Personal information you provide includes, but is not limited to, personal information provided by way of forms filled out online or on paper, face-to-face meetings, interviews, business cards, telephone conversations and online ordering.

How might we use and disclose the personal information provided by our customers?

  1. When providing our services to a customer, the personal information we receive from the customer is used for the purpose of providing our services to the customer, unless otherwise required by law.
  2. Grace of Punjab may use and disclose personal information for purposes including processing orders, arranging delivery or pickup, processing payments, communicating with customers, managing reservations, providing customer support, marketing our products and services and complying with legal obligations.

Management of personal information provided by our customers

  1. The personal information we receive from our customers is generally maintained on computer databases. Some processes require minimal retention of personal information. Where Grace of Punjab retains personal information, we take reasonable steps to protect it from misuse, loss and unauthorised access, modification or disclosure.

Your ability to access your personal information provided by our customers

  1. Subject to some exceptions, applicable privacy laws may entitle individuals to gain access to personal information which an organisation holds about them. If you wish to access personal information held by Grace of Punjab, please contact us using the details provided below.

About whom do we collect personal information?

  1. The type of information we may collect and hold when running our own day-to-day business operations includes, but is not limited to, personal information about:
  • customers and potential customers;
  • suppliers and their employees;
  • prospective employees, employees and contractors; and
  • other people who come into contact with us.

Personal information provided by other people

  1. Grace of Punjab may collect personal information about an individual from third parties, such as service providers, delivery providers, payment providers, marketing providers and referrals from existing contacts.

Website collection

  1. Grace of Punjab collects personal information from the website https://graceofpunjabbrisbane.com.au/ through receiving general enquiries, emails, website statistics, online forms, online ordering and table reservation requests.

How might we use and disclose your personal information?

  1. Grace of Punjab may use and disclose your personal information for the primary purpose for which it is collected, for secondary purposes which you may reasonably expect to be related to the primary purpose and in other circumstances authorised or required by law.
  2. In general, we use and disclose your personal information for the following purposes:
  • to provide and market our products and services;
  • to process online orders;
  • to arrange pickup and delivery;
  • to communicate with you;
  • to process payments;
  • to manage table reservations;
  • to provide customer support;
  • to comply with our legal obligations; and
  • to help us manage and enhance our services.

To whom might we disclose your personal information?

  1. We may disclose your personal information to other companies or individuals who assist us in providing our services, complying with our legal obligations, or who perform functions on our behalf, including payment providers, delivery providers, website service providers and other service providers used in the operation of our business; and anyone else to whom you authorise us to disclose it.

How do we keep personal information accurate and up-to-date?

  1. Grace of Punjab endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. We encourage you to contact us in order to update any personal information we hold about you.

Our contact details are:

Grace of Punjab
4/6 S Pine Rd, Alderley QLD 4051, Australia
Email: graceofpunjabbrisbane@gmail.com
Website: https://graceofpunjabbrisbane.com.au/

You have the ability to gain access to your personal information

  1. Subject to applicable exceptions, you may gain access to the personal information which Grace of Punjab holds about you by contacting us. We may require you to verify your identity and to specify what information you require.

General management of personal information

  1. We take reasonable steps to protect the security of personal information that we hold. Grace of Punjab personnel are required to respect the confidentiality of personal information and the privacy of individuals. Grace of Punjab takes steps to protect personal information held from misuse and loss and from unauthorised access, modification or disclosure, including through restricted access to computers and electronic records and password-controlled operating systems.
  2. Where we no longer require your personal information for a permitted purpose, we take reasonable steps to delete or destroy it, except where we are required by law or legitimate business requirements to retain the information.

Updates to this Policy

  1. This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices. The most current version of this Policy is located at:

https://graceofpunjabbrisbane.com.au/

and can be obtained by contacting us.

Inquiries

  1. If you have any questions about privacy-related issues please contact Grace of Punjab.

Grace of Punjab
Email: graceofpunjabbrisbane@gmail.com
Address: 4/6 S Pine Rd, Alderley QLD 4051, Australia
Website: https://graceofpunjabbrisbane.com.au/